HOW TO PLACE ORDERS:

REFUND POLICY

We provide a 100% refund guaruntee if your products do not arrive, or arrive faulty. We also will provide a further compensation to cover the time wasted. At TheAusPlug, we value our customers time.

  • How long does shipping take?

    Our products take up to 1-2 weeks to arrive to your doorstep, this is as we are ordering the products and shipping them directly from our overseas warehouse, meaning your product is completely brand new un-touched.

  • How can I trust you?

    We understand that many online services may seem untrustworthy, but we have a strict refund policy that states a full refund + comepensation if products do not arrive.

  • Are your products negotiable?

    Our products all have set-prices, meaning no negotions can be made. Although at times we may have exclusive discounts tempoarily, to stay updated subscribe to our newsletter.