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REFUND POLICY

We provide a 100% refund guarantee if your products do not arrive, or arrive faulty. We also will provide an additional compensation to cover any time wasted. At TheAusPlug, we value our customers time.

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FAQ (Frequently Asked Questions)

  • How long does shipping take?

    We have two shipping options avaliable at checkout, Standard & Express. The average shipping takes 1-3 weeks or 6-12 days depending on the option chosen.

  • How can I trust you?

    We understand that online services may seem untrustworthy, but we have a strict refund policy that states a full refund if products do not arrive, ensuring safety.

  • Are you products authentic?

    We have no affiliations with any brands shown throughout the page. Our products are high-quality reps. If you have any further questions regarding this feel free to contact us for discussion.